Arax Jewellery Store Toronto


Custom Jewellery Designers, Manufacturers, and
Restoration Specialists!

Arax Jewellery Store Toronto

Custom Jewellery Designers, Manufacturers, and Restoration Specialists!

arax jewellery store in toronto ontario

Open and Looking Forward to Welcoming You:

Tuesday to Friday 10 am – 5 pm

Saturday 10 am – 3 pm

(Closed on Sunday and Monday) 

Located Conveniently at:

808 York Mills Road (corner of York Mills and Leslie)

Toronto, Ontario, M3B 1X8

Email: info@araxjewellery.ca

Tel. 416 391 2541

Arax Jewellery

Email Us!

Quality On-Site Custom Jewellery and Diamond Rings

Originating as just a small workshop set up by Eddie Khatcherian 45 years ago, Arax has become a well-established and respected institution. Whether you are looking for custom diamond engagement rings, platinum and gold jewellery, jewellery repair, or restoration of vintage wedding rings: we are experts in our craft and ready to help!

owners of arax jewellery stores toronto canada

A Family Owned and Operated Jewelry Store

Eddie is joined by his wife Lucy, and their two sons Sevag and Shant. We have brought a family-oriented approach to our jewellery store in Toronto.

Like our family, our customers pass on from one generation to the next. Children of people to whom we have sold engagement rings are now coming in to buy engagement rings.

As a young apprentice, Eddie learned the art of fine custom jewellery design and manufacturing. At the age of 21, he immigrated to Toronto and was one of very few goldsmiths who had expertise in platinum. By 1971, he had opened his first retail store on St. Paul Street in downtown St. Catharines where he and the love of his life, Lucy, began a lifelong partnership in marriage and business.

A Family Owned and Operated Jewelry Store

Eddie is joined by his wife Lucy, and their two sons Sevag and Shant. We have brought a family-oriented approach to our jewellery store in Toronto.

Like our family, our customers pass on from one generation to the next. Children of people to whom we have sold engagement rings are now coming in to buy engagement rings.

As a young apprentice, Eddie learned the art of fine custom jewellery design and manufacturing. At the age of 21, he immigrated to Toronto and was one of very few goldsmiths who had expertise in platinum. By 1971, he had opened his first retail store on St. Paul Street in downtown St. Catharines where he and the love of his life, Lucy, began a lifelong partnership in marriage and business.

owners of arax jewellery store toronto

The Second Generation of Fine Jewellery Tradition

The legacy continues with their 2 sons: Sevag and Shant. Sevag graduated from the Gemological Institute of America in 1999 and has had a passion for diamond and gemstone jewellery ever since. Shant, the youngest, has taken after his father and is also a student of the trade. Both brothers work in the store alongside their dad, one focused on repair and custom design and the other on sales and service.

As a family owned business, on its second generation, you can trust that the family at Arax has the experience you are looking for and an appreciation for service. The Arax family has a mission: to create the ultimate destination in Toronto for the design and restoration of gold, platinum and diamond fine jewels.

Whether you are restoring a vintage gold or platinum diamond ring, or you’re commissioning your own custom made engagement ring or customized necklace: Arax Jewellery is the number one jewelry store Toronto residents can turn to for expert craftsmanship and an exceptional customer experience.

“We love what we do and when you become our valued customer, you also become a member of our family. Your satisfaction is our guarantee!”

The Second Generation of Fine Jewellery Tradition

The legacy continues with their 2 sons: Sevag and Shant. Sevag graduated from the Gemological Institute of America in 1999 and has had a passion for diamond and gemstone jewellery ever since. Shant, the youngest, has taken after his father and is also a student of the trade. Both brothers work in the store alongside their dad, one focused on repair and custom design and the other on sales and service.

As a family owned business, on its second generation, you can trust that the family at Arax has the experience you are looking for and an appreciation for service. The Arax family has a mission: to create the ultimate destination in Toronto for the design and restoration of gold, platinum and diamond fine jewels.

Whether you are restoring a vintage gold or platinum diamond ring, or you’re commissioning your own custom made engagement ring or customized necklace: Arax Jewellery is the number one jewelry store Toronto residents can turn to for expert craftsmanship and an exceptional customer experience.

“We love what we do and when you become our valued customer, you also become a member of our family. Your satisfaction is our guarantee!”

arax gemologist sevag showing tennis bracelets

Google reviews on what our customers are saying about us

amazing quality, reasonably priced, and customer service is incredible. couldn’t recommend more!!
rachel
rachel
18:30 20 Nov 20
Perfect service, professional for customer very helpful service.I had stepped in to see if I could get my watch bracelet shortened and it was fixed at no charge. I would like to give Arax Jewellery more than five stars. Thx Sevag!!!
DAVID HONG
DAVID HONG
14:50 16 Oct 20
I've had my engagement ring resizing done! I called the store first and asked if it can be done today. He said it can be done today! I brought my ring immediately. He measured my finger carefully and my ring was all done within 2 hours!!! Thank you for your quick and nice service!! Now my engagement ring fits me nicely and looks beautiful!!
Rachel Song
Rachel Song
18:24 09 Oct 20
I went in to have appraised approximately 20 pieces of jewelry for interest sake. Sevag was most helpful, knowledgeable and efficient. Highly recommend. I’m highly likely to return for future jewelry purchase as well custom jewelry creation. JP Fournier
John-Paul Fournier
John-Paul Fournier
21:59 08 Oct 20
I had the pleasure of meeting Sev at this lovely store and am very delighted with his friendly, professional service. I had stepped in to see if I could get my watch bracelet shortened and it was fixed at no charge. While here, I noticed they have very pretty jewellery here and Sev took his time to show me some of the pieces. Considering the price of gold right now, I thought the prices were very reasonable. If you are looking for quality pieces and great service, you'll sure to find it here.
Yumi N
Yumi N
19:48 29 Sep 20
I got my medical alert chain fixed by Sev. He was very kind & quick with the service, not to mention he cleaned it for me without me asking! The whole service is free & I appreciate that so much since medical alerts are very important for a person to have on them. Couldn't be any happier with the service I received.
Sabrina Ayson
Sabrina Ayson
23:55 08 Sep 20
Sev was generous and helpful in the small repair job I required. Definitely service with a smile! I highly recommend Arax Jewelers for repair service for your jewelry...and, if you're in the market for a piece of jewelry, their display cases are gorgeous! You're sure to find something you like!
ricki sernick
ricki sernick
01:03 05 Sep 20
They did an excellent job at fixing a chain I had been meaning to fix for a while but never got to it. They take great pride in there work and provided an absolutely delightful experience.
Michael Hammond
Michael Hammond
18:05 31 Aug 20
Arax Jewellery is fast, efficient and extremely friendly. I came in near closing time with my fiance to get her engagement ring resized and was advised that it should be completed and available for pick up the next day. Arax Jewellery kept their word and I was able to pick up the newly resized engagement ring the next day. The ring was polished and was resized flawlessly. My fiance and I are very happy with the finished ring. Thank you Arax Jewellery, the ring perfectly fits my fiance's finger and is amazed by how polished it looks!
Jonas Ezekiel Vasquez
Jonas Ezekiel Vasquez
20:03 28 Aug 20
Lucya Zhuang
Lucya Zhuang
19:10 20 Aug 20
I was just in with Sevag. Wow! Talk about a) perfect customer service b) honesty with kindness and c) feeling educated and more informed with my gold. Sevag is an exemplary jeweler and I prefer him and his services to any downtown Toronto place hands down. Thank you so much!!'
Alexandra Stiller-Moldovan
Alexandra Stiller-Moldovan
16:29 11 Aug 20
Alexandra Stiller-Moldovan
Alexandra Stiller-Moldovan
16:28 11 Aug 20
I went to this jeweller to purchase a Rolex watch and he gave me a fake appraisal not even stamped and when I took it to a professional jeweller they appraised it with a GIA Certificates and unfortunately the watch was fake not even a real Rolex. Please people stay away from this scammer, he sells fake Rolex Watches and give fake appraisals for $200 wow $200 just for a piece of paper not even GIA!!!
donty dipan
donty dipan
14:59 02 Aug 20
Thank you for the wonderful service. First class and very accommodating, I didn’t want to leave my watch as I hate to be without it. They managed to fix it on the spot. 😊
Julie Mawji
Julie Mawji
13:42 26 Jul 20
Wonderful service and really kind gentleman. I went in to remove quite a few links for a watch for my mother. The job was more complicated than normal because it's an expanding link watch, but 15 mins later it was all done. He refused to take any payment even though I repeatedly offered to. I really appreciated his generosity and kindness and highly recommend Arax.
sylvia salvendy
sylvia salvendy
02:39 24 Jul 20
I am astounded at the level of communication and service. My experience with them guarantees I will be back.Edit: I just did another transaction with Arax. My opinion above has only changed in that I wish I could add another star or five. Sevag could be giving lessons in communication and customer service, as well as politeness and friendliness. He took my dumb questions and stayed patient through the information I did not know. Just wonderful.
John Preet
John Preet
19:32 21 Jul 20
Wonderful experience! They resized a very special family ring, very quickly! It looks amazing and fits perfectly! So much gratitude 🙏
Jennifer Paul
Jennifer Paul
15:40 17 Jul 20
The level of attentiveness and the quality of service was great, I would definitely recommend this place to others.
Anjanee Naidu
Anjanee Naidu
16:29 11 Jul 20
Cevi is incredible. Cool guy to work with, very honest and professional. His custom pieces are next level and what he specializes in.
Moncler Marchie
Moncler Marchie
15:12 20 Jun 20
Awesome experience here, came to resize my watch and replace another watches battery. Job was done in under ten minutes. Kind and very helpful service.
Aiden Mawji
Aiden Mawji
19:56 02 Jun 20
Phoned ahead about the possibility of getting a watch resized. Very friendly gentlemen answered the phone and advised it was certainly possible and would take around 10 minutes with no charge for their time.Ended up walking in later today with my fiancee in tow as she also had a watch to be resized. Thankfully the gentleman accommodated us on the spot and we were in and out very quickly. Service was extremely friendly and we spoke about time pieces and their lineup of jewelry while we waited.Family run business that I wouldnt hesitate to buy from.Thank you for the help.Chris
Christopher Trueman
Christopher Trueman
22:31 26 May 20
Excellent service.. Helped me pick out a beautiful ring for my girlfriend at a reasonable price.. A lot better quality and service then Dolly jewellers on Bayview.. Best in Toronto overall that I’ve seen personally.
Alex Marchisello
Alex Marchisello
19:35 24 Feb 20
This year my husband and I celebrate our 10th year together as a couple. As a celebratory gift, we decided to get my engagement ring and wedding band remade from white to yellow gold.We chose Arax primarily because of their positive reviews. From the initial consultation to final pick up, Sevag took excellent care of us. He understood immediately what we wanted and was very knowledgeable.Three weeks later, I picked up my rings and I couldn’t be happier. When you entrust someone with something as sentimental as your wedding rings, you want to make sure they’re reputable and are going to take the time to do the job right. Thank you Arax Jewellery for making me fall in love with my rings all over again!
Jaclyn
Jaclyn
01:48 16 Feb 20
Just dropped in today to ask about getting a watch sized and the gentleman looked at the watch and placed in on my waist then asked if I could give him fifteen minutes and when I returned not only was my watch perfectly sized and when I asked how much he wished my Happy New YearGreat surprise awesome service and a real pleasure to do business with
Scott Bird
Scott Bird
19:33 04 Jan 20
I honestly can't say enough great things about this place. I inquired about having my wife's engagement ring repaired and without a moment's notice I was taken care of. I was even more blown away at their speed of service, finishing the job so I could surprise her Christmas morning.Not only was everyone extremely professional, but the customer service was absolutely phenomenal. It is true that you will be treated like family. Please feel free to consider me your newest lifetime customer. I can't wait to come back and shop with you all again. Happy Holidays!
Torian Parker
Torian Parker
05:42 02 Jan 20
I went into the store because I was looking to replace a chain and they happened to be in the plaza I was shopping in. I actually had stopped at a different jeweller but there was no parking, so I landed up at the York Mills plaza. Sevag was very personable, professional, and not only had the perfect chain I was looking for, but offered to custom make the charm to match the chain. The price was exceptionally reasonable, and he had the custom piece made, wrapped, and a hand written note of thanks, within 3 hours. I'm not a big jewellery wearer, but I can honestly say that I will return without hesitation on my next purchase. I LOVE LOVE LOVE my piece! Thank you Sevag - you delivered exactly as you said you would. 10 stars!
Jaci G
Jaci G
15:36 30 Dec 19
Gave me a free watch replacement! Good natured family owned jewelry store!
Il Young Chung
Il Young Chung
20:03 21 Dec 19
Very professional! There’s a reason they have been in business so long! If I could give this jeweller more than five stars I would! They were so accommodating to resize my ring within my short timeline, reasonably priced, and it still looks brand new! Thank you so much!
Stephanie Finch
Stephanie Finch
01:14 12 Dec 19
From their first store at the Don Mills Mall, to their new location, one thing remains the same. They treat you like family. I've kept a pair of my favorite earrings in their original box (from 10+ years ago) until I could bring them in and have my missing backing replaced. The warmth that these gentlemen radiate is beyond words and is clear in their customer service. Thank you a million!
Amber Richard
Amber Richard
22:58 29 Nov 19
Very rude encounter with the owner. I was trying to sell a diamond ring last month and Arax is the only place that I got very unprofessional response from. Like many others You could have said you are not interested instead of saying the diamond is worthless and I'm lucky if I can get anything for it. Unless you want to low ball me there is no need to say something like that.
Arash N
Arash N
14:34 11 Nov 19
The search to acquire my first Ball watch ended when I reached out to Sevag from Arax in Ontario as Manitoba does not have an Authorized Ball watch Dealer.Arax Being an Authorized Ball watch Dealer I e-mailed Sevag to see if he could get me the Ball Hydrocarbon Submarine Warfare.Within a couple of days and a couple of conversations on the phone the deal was closed.The watch was ordered on the 23rd of October and I received it on my doorstep on November 1 st.Sevag made the whole transaction from the first e-mail to the package delivered to my door worry and hasel free. For me it was a big purchase but I had trust in Sevag and he delivered.Thnk you.
MStamos
MStamos
19:26 01 Nov 19
Rob Landau
Rob Landau
22:04 10 Oct 19
These guys were great particularly Sevag . Brought my ancient Medical Alert Silver (gift) bracelet in as had lost due to link falling off/breaking. They do free repairs to Medical Alert bracelets which saved me $40 compared to mall Jeweler store. I opted to have phone # engraved on it since was not there already and price/time was very reasonable and came back polished which was a nice touch. When it comes to Jewelry it all about trust and they have earned mine.
Alan H
Alan H
01:07 07 Oct 19
I am so pleased with my anniversary gift from my amazing husband. Thank you so much Eddie for all your help today.
Elaine Schillinger
Elaine Schillinger
20:48 21 Sep 19
Amazing customer service and quality workmanship. Sevag provided an exceptional experience. Thank you!
michael t
michael t
23:39 05 Sep 19
I came in for appraisal, and information. Amazing service. Intelligent, very thorough and trustworthy. (And he’s cute, handsome lol) I walked around checking the store out, very clean and beautiful jewellery. I highly recommend coming in.
N Sama
N Sama
18:17 28 Aug 19
I went to Arax to buy an automatic Swiss made watch. I visited many stores before I found Arax Jewlery. I was very impressed with Arax's owner (Sevag), he is very professional, friendly, honest and provides excellent customer service. I bought a beautiful automatic Edox Delphin Titanium watch, and I'm very happy with my purchase. I would definitely recommend Arax to anyone looking for honest services.The European guy
Andrej Mandric
Andrej Mandric
22:07 03 Aug 19
Thanks Sevag for the excellent customer service. Your attention to detail is the result of my new favourite piece of jewelry. So very happy. #stillsmiling. #oneofakind.
JENNIFER WILLIAMS
JENNIFER WILLIAMS
20:21 29 Jul 19
Had the pleasure of dealing with Seve for getting my platinum band polished. He offered to stay back and accommodated my last minute request and had it looking brand new in 20 mins. Great service and friendly staff, will definitely visit again in the near future.
Samir Haddadi
Samir Haddadi
22:31 24 Jul 19
Went to go get my watch band adjusted and it was done very quickly and free of charge. Fantastic customer service, would definitely come back in the future!
Troy C
Troy C
20:23 22 Jul 19
Excellent service, my husband bought an Edox watch we received excellent customer service. Customer service is unique, high standards of service, we even had an espresso while waiting to finalize the sales. We definitely recommend Arax Jewelery specially if you are looking for a watch, Sevag is very knowledgable and answered all out questions
Claudia Obreque
Claudia Obreque
21:20 17 Jul 19
So happy with the tremendous care I have received! After my father's death, I had his ring enlarged to fit me. There were some challenges getting it done, but the staff at Arax Jewellery were persistent and got it to work- which was greatly appreciated as this ring has such sentimental value to me. I highly recommend Arax Jewellery. Fantastic customer service!!!
Dave Ivey
Dave Ivey
23:50 16 Jul 19
I first went to Arax Jewellery many years ago at the Don Mills Shopping Centre. I bought several pieces of jewellery there than, and I was SO impressed with the way I was treated. What I call the Old Fashion way because I cannot remember the last time I was treated this way in any store, for many many years. Sincere kind words of wisdom, honesty and highly professional. I was sad to see the mall demolished and with that the disappearing of my favourite jewelry store Arax. Now, many years later, they are back in my neighbourhood at 808 York Mills Road at York Mills Gardens. I am so pleased to see them back here. I brought in several rings that had to be enlarged as well as a pearl earring that was part of a set, necklace, ring, earrings, that I had bought many many years ago at Arax. Something was broken of the earring and the pearl had fallen out, probably from wearing them so often. In the end Eddie did not charge me for fixing a post that was broken on that earring, glueing the pearl back in PLUS taking out all the other pearls and glueing them back to make sure I would not loose any pearls. Imagine, MANY MANY years later Eddie still gives me quality Customer Service! The rings look beautiful, like brand new and I am SO happy to be able to wear them again.I recommend Arax Jewelry to ANYONE looking for that SPECIAL gift for that SPECIAL someone.You shall NOT be disappointed in the quality of Craftsmanship nor in the amazing friendly Customer Service.Be well Eddie, all the best to you and your family.I’ll be back.Tonny Clarke.
Anthonia Clarke
Anthonia Clarke
21:14 12 Jul 19
This weekend my partner and I dropped by to have a watch battery replaced in a Skagen watch. This was our first visit to the store and we were warmly welcomed by the team. We were truly impressed with the modern hand crafted pieces on display. They truly are wearable works of art. With superior technical skills and knowledge, Arax Jewllery will be our new favourite jewellers.
CEO
CEO
13:44 08 Jul 19
I have the most wonderful experience dealing with Arax Jewellers. The highest quality service workmanship and honesty. I would recommend them every time for any special gift or engagement ring
Karen Willer
Karen Willer
15:01 28 Jun 19
这家店的老板人真的很好,热情又友善。完美地修好了我的珍珠项链,而且他家也有很多漂亮的首饰,一定会下次光临的👍
candy kuang
candy kuang
15:04 22 Jun 19
I brought in my medic alert bracelet that needed to be fixed and since it was a medic alert bracelet, they fixed it in 15 minutes. They even polished it and made it look brand new. I was very satisfied with Sevag and his work. Would highly recommend their service.
Emma Ferguson
Emma Ferguson
16:40 06 Jun 19
Amazing service and staff! Sevag was so friendly and helped me with whatever I needed.
Bonnie Kwong
Bonnie Kwong
21:45 05 Jun 19
Ask for Sevag! I went in for a in person appraisal and received a very warm welcome along with excellent service and an education on what I was getting appraised. He went above & beyond expectations. His knowledge is top rate along with a lengthy history in the business. Although I didn’t buy, he gained a customer for life in the 20 minutes I spent with him. He’s as honest as they come.Thanks again Sevag! You’re a good man.
Jason Maddigan
Jason Maddigan
19:27 02 Apr 19
Truly amazing customer service!! They changed my watch battery at a fraction of the price that I was quoted elsewhere, and repaired my second watch while I waited. I would highly recommend them and they are officially my "go to" jewellers now.
Faygie Bercovitch
Faygie Bercovitch
21:33 14 Mar 19