What our customers are saying about us

What our customers are saying about us

When I decided I wanted to ask my girlfriend to marry me, I knew I needed a ring but didn’t know where to start. I decided to go to ARAX Jewellery.

Upon arrival, the friendly and professional staff showed me possible rings. Sevag sat me down and gave me a tutorial on diamonds. I had no idea!!! Although they were nice, they were not what I had in mind. Based on a picture of a ring I had, Sevag helped me design a custom ring for my Fiancée. They were courteous and professional with their work and service. A few weeks later I got the beautiful ring and asked my girlfriend to marry me. She said yes!!!

Shant Kalache

My wife had both her wedding and engagement rings stolen when our house was robbed. Eddie and the team at Arax Jewellery made it their personal mission to ensure that the new rings were not only in line with what we could claim through our insurance company, but also better than what we had before. We were replacing “big box” store rings – what we got from Arax Jewellery were handmade and exquisitely designed. The diamonds were stunning and of the best quality – Eddie worked so hard to find the perfect ones for our rings. Best of all, we were treated like family throughout the whole process. The robbery was terrible, but in the end, Arax Jewellery made us happy (and lifelong) customers. Richard Marginson

I went to Arax Jewellery on the recommendation of two colleagues to get a custom-designed engagement ring made. I cannot speak highly enough of the service I received or how I felt like the staff genuinely cared about the milestone I was preparing for. Eddie worked with me every step of the way with kindness and patience – even when I had silly questions (because hey, I knew nothing about jewellery!) I visited the store again with my fiancée this past week to look at watches and wedding bands – suffice it to say we’re customers for life and I’d recommend the folks at Arax to anyone I know. Johnny H

I can’t express how incredibly pleased I am with the service, honesty and care Arax shows its customers. I went to Arax with my grandmother’s wedding band, which had been completely wrecked by another jeweler in resizing it. Eddie worked his magic and made my ring look like new again.

I had previously been to Arax over a decade ago. Nothing has changed, still phenomenal workmanship and customer care.

Thank you so much Arax. I will be recommending you to everyone I know!

Nick P

Ever since Arax moved to Longo’s Plaza at York Mills and Leslie I have taken several pieces of jewellery there for repairs. I have also purchased a piece of jewellery handcrafted for me and it turned out perfectly. Always a positive experience and excellent service. Myrna Hanet